Privacy Policy

Privacy Policy

Effective Date: 7/15/25

Big Red's Guaranteed Clean ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, particularly in connection with our SMS messaging program and marketing services.

1. Information We Collect

We may collect information you voluntarily provide, such as name, email address, phone number, company name, and payment information. Automatically collected data may include IP address, browser type, device information, and mobile carrier info for SMS delivery.

2. How We Use Your Information

We use your data to deliver and improve our services, send SMS and email communications (with consent), respond to inquiries, send service alerts, and comply with legal obligations.

3. SMS Messaging Compliance

If you opt into SMS communications, you may receive alerts, reminders, marketing messages, and support notifications. Text “STOP” to cancel. Text “HELP” for assistance or contact rexco@cox.net.

4. Data Protection and Third-Party Use

We do not sell or share your personal information for marketing purposes. Disclosures are limited to service providers and legal requirements.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Your Rights and Choices

You may request access, updates, or deletion of your data, and opt out of communications. Contact rexco@cox.net to exercise your rights.

6. Security

We use reasonable safeguards to protect your information but cannot guarantee complete security.

7. Children’s Privacy

We do not knowingly collect data from individuals under 13 years of age.

8. Updates to This Policy

We may revise this Privacy Policy at any time. Updates will be posted with a new effective date.

9. Contact Us

Big Red's Guaranteed Clean

Email: rexco@cox.net

Phone: (402) 510-5385

Address: 2320 Keystone Dr, Omaha, 68134, US